E-Business Suite Managed Services

You want to utilise your internal resources in the best way possible while employing your IT budget flexibly at the same time. Integrating "Application Managed Services" service providers into your 'daily IT business' will enable you to scale how you deploy operating costs.

With "Managed Services" for Oracle E-Business Suite Applications, Primus Solutions will assist you with your projects. We are able to provide at-site coordination and cost-effective mixed personnel deployment models as demanded by your requirements with the aim of maximising your Return on Investment (ROI). Our team is made up of qualified technical and operational E-Business Suite experts possessing versatile and flexible skills that will enable your internal workforce to adapt to strategic IT measures.

Targeted services

• Transparent cost structures based on the Global Delivery Model (at-site/remote handling)
• Facing the challenge, coordinating strategic high-quality activities with on-going support and maintenance
• Measurable, performance-dependent service standards of flexible external personnel for achieving greater internal user satisfaction
• External staff for leveraging location-specific knowledge
• Comprehensive cross-company support integrated into your team
• ITIL-based, absolutely tried-and-tested methodology
• Ticketing systems
• DBA services